
Frequently Asked Questions
How are Fizzy Goblets made?
Fizzy Goblets are handcrafted designer shoes made in collaboration with artisans. Each shoe takes over 60 hours to make and uses techniques that have been honed for centuries.
What materials are used?
The Juttis, Heels, Kolhas, Sneakers and Broguesters are made from ethically sourced leather.
The embroideries are done on the best quality fabrics.
We also use vegan leather in the construction of our sliders and loafers 2.0
Where are they made?
Fizzy Goblets are proudly made in India. We work with artisans to contemporarize traditional artforms and give them a place in your wardrobe.
Do you have any vegan?
Yes! You can check out the vegan collection here.
What size should I order? Do all styles fit the same?
All of our styles are built according to established industry standards for fit and sizing. We recommend buying your normal size in all our styles. However, some customers prefer going up a size in Brogues due to the shape of the shoe. If the shoe feels a bit snug, then that’s alright as it takes the shape of your foot. The more you wear them, the more they mould themselves to you and the more comfortable they get. You can view our Fizzy Goblet Size Chart here.



TIP:
When in doubt, go for the bigger size.
Do Fizzy G’s fit wide, narrow or problematic feet?
The structure of our lining is designed to accommodate the shape of your foot and gently hug your feet whether they are wide or narrow.
Do Fizzy Gs stretch?
Fizzy G’s stretch to take the shape of your foot. The juttis have no left or right because of this very reason!
What are the Shipping Terms and Conditions?
Once your order is placed, it will be delivered within 5 to 10 working days from the date of dispatch.
We ship through trusted courier partners, primarily DHL and FedEx, to ensure safe and timely delivery.
If you have any questions, concerns, or even just a passing thought, we’re here to help. Feel free to drop us an email at info@fizzygoblet.com.
Do you ship Worldwide?
We use trusted and reliable courier partners—primarily DHL and FedEx—to ensure smooth and secure delivery across the globe.
What are the payment options available?
You can pay for your purchase using credit card, debit card, american express, Paypal, etc.
All these payment methods are 100% safe and secured.
How will I know my order is shipped?
You’ll receive a tracking number on your registered email once your order has been shipped. We're also happy to help track your shipment and assist with any post-order queries.
Feel free to WhatsApp us at +91-91376 70169 for any support you may need.
How can I check the status of my order?
You will receive the tracking details on your registered email once your order has been shipped.
How much time will it take for me to receive my shoes?
We dispatch your pairs within 24 - 48 hours of placing the order. We use reliable courier service primarily DHL & Fed Ex. It takes around 5 to 10 working days for the delivery of shipment depending on your location.
The shipping time for customized orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners.
Kindly note there might be a delay during National holidays and festivals.
Which countries do you deliver to?
We ship worldwide. For a complete list of countries, please click here.
Would there be any hidden taxes or duties that I have to pay?
No, There would be no hidden taxes or duties that the customer would have to pay.
What’s your return policy ?
We do not provide exchanges & returns.
Do you give Refunds?
We do not provide refund on any order.

Free Exchanges and Returns!
We invest a great deal of love and care in the making of every pair of Fizzy G's. If for some reason, you are unsure of the size or we’ve missed a spot and you’d like to exchange them, you can go to the Exchanges tab on our website and create your return and we shall guide you through the process of returning and exchanging the Fizzy G's.
How to exchange?
You must process an exchange request for your Fizzy G's within 60 days from the date it was shipped to you.
https://www.fizzygoblet.com/apps/return-request
and our logistics partners will pick up the same from you.
Please mention the size and style you want in exchange for your current pair in the customer note when raising your exchange request and in the parcel when you send it back to us.
Please ensure that the product is in its original condition and packaging. Item(s) which show signs of wear and/or being worn before will not be eligible for returns or exchanges. We would require all original papers to be returned with the product.
FIZZY GOBLET reserves all rights to inspect the condition of the product before processing any returns or exchanges.
As a company policy we do not provide refund on any product sold. Once the Fizzy G's are sold they can be exchanged for replacement or a credit note (provided the aforementioned terms and conditions are met).
In case of orders where reverse pick-up may not apply, customers can self-ship the items to Fizzy Goblet. In this case, an amount of Rs. 100 will be reimbursed in the customer’s account towards shipping costs in the form of a coupon code. This will be done post the quality check of all the received items.
Exchanges are not provided on international orders.
Exchanges will not be processed for pairs not directly purchased from our website our pop ups.
Post Script- All custom made orders are non-returnable.
Where do you have your physical stores?
We have stores in Mumbai , Pune, Hyderabad and Delhi, Bangalore, India.
Mumbai Khar Store :
Fizzy Goblet Bharat Bhavan, Plot No 711, Ground floor, Linking Road, Khar West, Mumbai - 400052
Mobile : +91 91376 71069
* Open on all National holidays.
Mumbai Store :
Fizzy Gobet, Palladium Mall, Shop No: T-26B, Third Floor,
462, Tulsi Pipe Road,
Palladium, Lower Parel,
Mumbai - 400013
Mob- +91 99207 38487/
(10.00 am - 10.00 pm) (Monday to Sunday)
* Open on all National holidays.
Pune Store Address:
Phoenix Marketcity, Shop No:-7
First Floor, Viman Nagar Road
Pune : 411014
Mob :- +91 84468 01853
(10.00 am - 10.00 pm) (Monday to Sunday)
Delhi Store:
Fizzy Goblet, DLF Promenade, Shop No:- 172,
Ground Floor, Promenade Mall,
Vasant Kunj Mall Road, Delhi - 110070
Mobile :- +91 8882217672
(10.00 am - 10.00 pm) (Monday to Sunday)
*Open on all National holidays.
Noida Store Address:
F-258(b), First Floor,
DLF Mall of India, Sector 18,
Noida, Uttar Pradesh: 201301
Mobile : +91 9289084803
(10.00 am - 10.00 pm) (Monday to Sunday)
*Open on all National holidays.
Bangalore Store Address:
UG-38, 26/1, Orion Mall at Brigade Gateway Enclave,80 Feet Road (Dr.Rajkumar Road),Malleswaram West (P.O),Bangalore - 560055, Karnataka.
Mobile :- +91 7892820321
(10.00 am - 10.00 pm) (Monday to Sunday)
*Open on all National holidays.
Hyderabad Store Address:
Inorbit Mall, Cyberabad , Shop No:- G35 Ground Floor,
Mindspace, Madhaput : 500081
Mobile : +91 8712372689
(10.00 am - 10.00 pm) (Monday to Sunday)
*Open on all National holidays.
Hyderabad Banjara Hills Address:
First Floor, Sub plot No.2 of Plot No 48,
Survey No. 107,111 & 112, Shaikpet,
Banjara Hills Rd No. 10 Next to Aisha Rao,
Hyderabad, Telangana 500034
Mobile: +91 8712372689
(10.00 am - 10.00 pm) (Monday to Sunday)
*Open on all National holidays.
What time are they open till?
You can visit the store anytime between 10am to 10pm everyday including all national holidays.
How do I check whether something I like online is in store?
You can directly get in touch with the respective stores for checking the availability of the pair.
Contact details are as follows-
Mumbai store : +91 99207 20239
Mumbai Khar Store : +91 91376 70169
Delhi Store : +91 91376 70169
Noida Store : +91 9289084803
Bangalore Store : +91 9289084803
Pune Store : +91 9289084803
Hyderabad Store : +91 9289084803
Hyderabad Banjara Store : +91 8712372689
Can I redeem my giftcard in store?
You can redeem the USD giftcards only online. For any queries please feel free to contact us on +91 9137670169
Store Locator
Chennai : Palladium Mall
UNIT no. 23A, Lower Ground Floor, Phoenix Market City, Velachery Rd, Indira Gandhi Nagar, Velachery, Chennai, Tamil Nadu 600042
Call
+91 6379498495
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Delhi Saket : Select Citywalk
Unit No-S17, 2nd Floor, Nexus Select Citywalk A-3, Saket District Centre, Sector 6, New Delhi,110017
Call
+91 9211532014
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Mumbai : Khar Flagship Store
Bharat Bhuvan, Plot No 711, Ground floor, Linking Road, Khar West, Mumbai -400052
Call
+91 9324959680
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Mumbai : Palladium Mall
Palladium Mall, Shop No: T-26B, Third Floor, 462, Tulsi Pipe Road, Palladium, Lower Parel, Mumbai - 400013
Call
+91 9920720239
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Mumbai : Oberoi Mall
Shop No.37, 1st Floor, Oberoi Mall, Goregaon East, Mumbai 400063
Call
+91 7715810514
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Hyderabad : Banjara Hills Flagship Store
First Floor, Sub plot No.2 of Plot No 48,Survey No. 107,111 & 112, Shaikpet, Banjara Hills Rd No. 10 Next to Aisha Rao, Hyderabad, Telangana 500034
Call
+91 8688957319
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Hyderabad : Sarath City Capital Mall
Unit no. UG. 79, Upper Ground Floor, Sarath City Capital Mall Gachibowli, Miyapur RD, Whitefields, HITEC City Kondapur, Hyderabad, Telangana 500034.
Call
+91 9398603497
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Hyderabad : Inorbit Mall
Ground Floor, G-24, Inorbit Mall, Inorbit Mall Rd, Madhapur, Telangana 500081 Landmark: Next To Shoppers Stop
Call
+91 8712372689
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Bangalore : Phoenix Market City Mall
Unit No.08, 1st Floor, Phoenix Marketcity, Bangalore East Mahadevpura, Nr. Krishanrajpuram Flyover Bengaluru-560048.
Call
+91 7795378173
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Bangalore : Orion Mall
UG-38, 26/1, Orion Mall at Brigade Gateway Enclave, 80 Feet Road (Dr.Rajkumar Road), Malleswaram West (P.O), Bengaluru - 560055, Karnataka.
Call
+91 7892820321
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Bangalore : Mall Of Asia
Ground Floor, Unit no. G-48, No.239/240/275/89/1, The Mall Of Asia, Byatarayanapura Village, Yelahanka Hobli, Yelahanka Taluk,, Bengaluru, Bengaluru Urban, Karnataka, 560092.
Call
+91 8971145497
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Delhi : DLF Promenade Mall
DLF Promenade, Shop No:- 152 Ground Floor, Promenade Mall, Vasant Kunj Mall Road, Delhi - 110070
Call
+91 8287306357
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Noida : DLF Mall Of India
F-258(b), First Floor, DLF Mall of India, Sector 18, Noida, Uttar Pradesh: 201301
Call
+91 8368622805
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Pune : Phoenix Market City Mall
Phoenix Marketcity, Shop No:-7 First Floor,Viman Nagar Road Pune : 411014
Call
+91 8446801853
(10.00 am - 10.00 pm) (Monday to Sunday)
Get directions
Mohali : CP67 Mall
G K-03, Ground Floor, CP 67, Site No.252, Sector-67, Mohali-160062.Punjab.
Call
+91 9041608336
(11.00 am - 11.00 pm) (Monday to Sunday)
Get directions
How do I care for my Fizzy Gs?
In case they have a spot of dirt, simply wipe them clean with a mild cleanser like a handwash and a soft clean cloth.
For embellished shoes – Each embellishment is hand embroidered securely. A little pouch of extra embellishments is given with each purchase as well.
You can even dry clean your shoes to preserve them longer.
Any tips to keep in mind?
For all the Fizzy G’s which have a leather base like the juttis, or heels – It’s best to avoid water. Shoes like the sliders and loafers and sneakers are water resistant and can withstand some water. Keep the shoes away from moist air, in the dustbags and boxes to preserve them for longer.
You can check our care card here*
A care page (like the one above) will be sent along with every purchase, so you don't have to worry about remembering our tips!
Just a few additional things you might want to know about your juttis:
- Printed Collection : All juttis in this section have been digitally or screen printed from some of the best printers. You can easily clean them with a damp cloth and a mild cleanser like your hand wash!
- Getting Golden/Wedding Collection : All the juttis have been embellished and embroidered securely using the finest of Indian techniques. A little pouch of extra embellishments is given with each purchase as well.
Since our shoes are made with genuine leather it is best to avoid getting them very wet.
If you have any other questions, just write in to us at info@fizzygoblet.com, and we shall gladly answer them.
Prefer to call?
We’re here to help from (8.30am - 5.30pm GST) (Monday to Saturday)
Call
+91-9137670169
info@fizzygoblet.com
Bulk order enquiries
Please write to us at vidhya@fizzygoblet.com